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Hotel Reservation

• Where is the hotel located? Downtown? Near the airport? Near historical sites?
  
  
• The type of rooms available in the hotel
  (Example: single; double; smoking/non-smoking.)
  
  
• What are the room rates? Does the hotel offer any special or promotional rates?
  (Example: advance purchase discounts; weekend specials; rates which include breakfast and/or other amenities; corporate rates.)
  
  
• What taxes are involved with my hotel stay?
  (Example: room occupancy tax; state tax; departure taxes; surcharges)
  
  
• Can my reservations be guaranteed if held with a credit card?
  
  
• Does the hotel issue a confirmation number? Can I receive a copy of the hotel confirmation in writing?
  
  
• The hotel's address and phone/fax numbers?
  
  
• The hotel’s parking facilities.
  
  
• What are the hotel's cancellation policies? Is there a penalty assessed if I cancel?
  
  
• What special features does the hotel offer?
  (Example: restaurants; pools; on-site recreation; etc. )
  
  
• Is the hotel accessible for the disabled?
  
  
• What are the hotel's check-in and check-out times?

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