Where is the hotel located? Downtown? Near the airport? Near historical sites?
The type of rooms available in the hotel
(Example: single; double; smoking/non-smoking.)
What are the room rates? Does the hotel offer any special or promotional rates?
(Example: advance purchase discounts; weekend specials; rates which include breakfast and/or other amenities; corporate rates.)
What taxes are involved with my hotel stay?
(Example: room occupancy tax; state tax; departure taxes; surcharges)
Can my reservations be guaranteed if held with a credit card?
Does the hotel issue a confirmation number? Can I receive a copy of the hotel confirmation in writing?
The hotel's address and phone/fax numbers?
The hotel’s parking facilities.
What are the hotel's cancellation policies? Is there a penalty assessed if I cancel?
What special features does the hotel offer?
(Example: restaurants; pools; on-site recreation; etc. )
Is the hotel accessible for the disabled?
What are the hotel's check-in and check-out times?